Do you sell Metrocards/Transit Fares? No, we only sell MTA apparel and accessories. NYCSL Gift Certificates are not redeemable for transit fare.
Can I return/exchange my item at NY Transit Museum/Other Store? While we do business with these stores, we are separate entities. Any returns/exchanges will need to be shipped to our warehouse. For help with returns/exchanges, please contact us here.
I bought an NYCSL product at NY Transit Museum/Other Store. Can I return/exchange it with you? We are only able to accept returns/exchanges for items purchased directly through our website and through official NYCSL Amazon listings.
Do you accept payments through PayPal? Unfortunately, we are not able to accept PayPal payments at this time.
What countries do you ship to? Currently, US and Canada.
How long will my item take to ship? Orders placed Monday-Thursday will typically ship within 1-2 business days. Orders placed on Fridays will typically ship in 2-3 business days. Priority Mail orders usually arrive within 2-4 business days. UPS Ground orders shipped within the Tri-State area usually arrive next business day.
Do your shirts run small/large? – This varies depending on the style/production run. If you have questions regarding a specific product, please contact us here.